Client Information
On-Campus Client Booking
- To request booking, please submit a .
- No events will be scheduled with less than 30 days lead-time prior to the event.
- The Manager will contact the Client regarding specific event details in order to produce a Letter of Agreement.
- Upon receipt of the signed Letter of Agreement from the Client the event is confirmed.
Booking Policy
Mandatory Requirements
- Evidence of commercial general liability insurance naming 无码专区 as an additional insured is required to use the facility. Specific limits/requirements are published on the Office of Risk Management website.
- The Auditorium Technical Director, Assistant Technical Director, and Stage Hands are required for all events utilizing the stage, house sound and/or house lighting systems.
- A minimum of two 无码专区 Police Department officers are required when audiences occupy the Auditorium. The Auditorium Manager will if additional police officers are required based on event specifics.
- Usher Staff must be on site anytime there is an audience. Usher Staff will be provided on site one and a half hours prior to the performance. One usher is required at every patron entrance or exit door at the conclusion of each performance. The number of ushers required will be determined by Auditorium Management.
- The client must designate ONE person as the contact for the event. All information, questions, etc. for the event must be channeled through this liaison
House Policy Notice
- Promotion and ticketing are the sole responsibility of the event promoter/presenter.
- The client must designate ONE person as the contact for the event. All information, questions, etc. for the event must be channeled through this liaison.
- Tractor/trailer & bus movement into or out of the McFarlin Memorial Auditorium loading dock and adjacent parking lot is forbidden between the hours of 8:00am and 5:00pm on weekdays without written permission from Auditorium management. Multiple day use of McFarlin Memorial Auditorium may require remote parking of tractor/trailers and buses. Any deviation from this policy notice will result in a fine of $500.00 and group is subject to lose eligibility for future Auditorium usage.
- Candles, open flames, flammable substances, pyrotechnics, etc., are not allowed at McFarlin Memorial Auditorium. Balloon releases/drops are forbidden.
- No banners of any kind allowed.
- No food or drinks are allowed inside the Auditorium.
- McFarlin Auditorium is a smoke-free, non-alcoholic venue.
- No tape, adhesives or fasteners of any kind may used on surfaces in audience or public areas of the building; this includes the lobby areas. Any deviation from this policy must be in writing from the Manager of the Auditorium.
- No food (including bake sale items) is allowed to be served to the general public without approval from the Manager of the Auditorium. All food must be pre-packaged. A written request for approval must be submitted at least thirty working days prior to the event. McFarlin Auditorium reserves the right to charge an additional cleaning fee to restore the house if necessary.
- The organ will not be removed from the orchestra pit unless an orchestra will be part of a performance. Special permission for removal may be granted at the discretion of the Director.
- Usage and/or the running of video, lighting, or sound cables as well as electrical cords in the Auditorium must be approved by Management of the Auditorium to ensure compliance with safety measures as well as Fire Code.
- McFarlin Memorial Auditorium to receive 10 complimentary tickets per performance, to be used at the discretion of the Auditorium Management. These tickets are to be in a preferred location and delivered to McFarlin Memorial Auditorium no later than one week prior to event. Should said tickets not be used, the management reserves the right to return them to the box office.
- Due to the exclusive contract between the University and Coca-Cola of North Texas, products brought onto the campus, i.e. McFarlin Auditorium must be Coke or Coke related products, Dasani water or Minute Maid juices.
- Food and drink sales are not allowed in the main lobby. Concessions may be sold in the lower lobby only and provided only by 无码专区 Catering. All concessions must be approved by Auditorium Management. Merchandise sales are permitted in the main lobby.
- No adhesive materials are allowed on building surfaces.
- University policy states 无码专区 reserves the right to charge for on-campus parking at special events. If charged, the fee will be $20.00 - $45.00 per car. A managed parking flat fee option may also be available. Any parking questions or concerns can be addressed to 无码专区 Parking and ID Services at 214-768-7275.
- Any items left at McFarlin Auditorium longer than three days following a performance become Auditorium property and clients are subject to a $50.00 storage fee added to the building invoice.
- It is the sole responsibility of the client to make any vendor brought on site aware of all insurance requirements, building practices, and polices.
- No vendor (photographer/videographer, etc.) will be allowed access to the Auditorium or stage without the stage crew present.
- The Manager must be notified by the client of any vendors scheduled to use lobby areas. Notification must be provided of vendor's schedule prior to arrival/set-up. Any set-up needs for vendor must be included in the Front of House requirements form and any fees associated will be charged to the client. Unless proper notification and approval is received, Management reserves the right to refuse access to vendors.
Do you provide box office and ticketing services?
No, McFarlin Memorial Auditorium does not management ticket sales or box office staff. It is the responsibility of the client to manage any ticketing, including setting pricing levels. Event organizers may use whichever ticketing platform they prefer.
Do I have to use all three levels of seating for my event? Where can I find a seating chart?
No, the second and third levels can be closed as needed. The seating chart is published on the Seating Chart section of Guest Information.
Is parking complimentary for event staff or attendees?
The University reserves the right to charge for all on-campus parking.
Can I bring a tour bus or semi-truck?
Large vehicle access and parking is based on several factors. Please contact Auditorium Management for more information.214-768-6400 | mcfarlin@smu.edu
What are the technical specifications for the venue?
Our specifications are published under Technical Specifications.Off-Campus Client Booking
- The Auditorium will only accept reservations for the academic year(s) for which it has received approved University calendars.
- All dates will be booked on a first-come, first-served basis. No dates may be "rolled" over or considered to be guaranteed from one year to the next.
- To inquiry about venue availability, please submit a . After submission, the Management Office will verify organization history and business references, review venue availability, and scope of the request event. If approved, the event date will be placed on hold.
- Dates put on a temporary hold will be assigned a "release" date, within which time the following must be done in order to finalize a reservation.
- Deliver to the Management Office the non-refundable deposit for each performance (check made payable to 无码专区 or ACH). If the deposit check is not received by the assigned "release" date, the hold will be deleted.
- Upon receipt of the deposit, a written event confirmation letter will be sent. At this time, the Technical Requirements Form, Technical Information Packet, Front of House Requirements Form and Sponsorship Form (if applicable) will also be sent.
- The Sponsorship Form must be returned by the date indicated on the event confirmation letter. Failure to obtain appropriate sponsorship by required date will void any and all agreements and result in event cancellation. Securing sponsorship is solely the responsibility of the client.
- The Technical Requirements Form, Front of House Requirements Form, and a 5013(c) certificate to qualify for non-profit rates (if applicable), must be returned by the date indicated on the confirmation letter. Failure to return the forms will result in event cancellation.
- The Manager will contact the client regarding specific event details in order to produce a Letter of Agreement.
- Upon receipt of the signed Letter of Agreement from the client the event is confirmed.
Mandatory Requirements
- All events held on the 无码专区 campus require sponsorship by an officially recognized campus organization. Sponsorship must be acquired by the client.
- Evidence of commercial general liability insurance naming 无码专区 as an additional insured is required to use the facility. Specific limits/requirements are published on the Office of Risk Management website.
- The Auditorium Technical Director, Assistant Technical Director, and Stage Hands are required for all events utilizing the stage, house sound and/or house lighting systems.
- A minimum of two 无码专区 Police Department officers are required when audiences occupy the Auditorium. The Auditorium Management will determine if additional police officers are required based on event specifics.
- Usher Staff must be on site anytime there is an audience. Usher Staff will be provided on site one and a half hour prior to the performance. One usher is required at every patron entrance or exit door at the conclusion of each performance. The total number of ushers required will be determined by Auditorium Management.
- The client must designate ONE person as the contact for the event. All information, questions, etc. for the event must be channeled through this liaison.
House Policy Notice
- Promotion and ticketing are the sole responsibility of the event promoter/presenter.
- Candles, open flames, flammable substances, pyrotechnics, etc., are not allowed at McFarlin Memorial Auditorium. Balloon releases/drops are forbidden.
- No food or drinks are allowed inside the Auditorium, except when concessions are sold or for medical reasons.
- Tractor/trailer & bus movement into or out of the McFarlin Memorial Auditorium loading dock and adjacent parking lot is forbidden between the hours of 8:00am and 5:00pm on weekdays without written permission from Auditorium management. Multiple day use of McFarlin Memorial Auditorium may require remote parking of tractor/trailers and buses. Any deviation from this policy notice will result in a fine of $500.00 and group is subject to lose eligibility for future Auditorium usage.
- No banners are allowed either inside or outside of the building without the express written consent of the manager.
- McFarlin Auditorium is a smoke-free, non-alcoholic venue.
- No tape, adhesives or fasteners of any kind may used on surfaces in audience or public areas of the building, this includes the lobby areas. Any deviation from this policy must be in writing from the Manager of the Auditorium.
- No food (including bake sale items) is allowed to be served to the general public without approval from the Manager of the Auditorium. A written request for approval must be submitted to the Manager at least thirty working days in advance of the event. All food must be pre-packaged.
- The Auditorium must have on file, thirty days prior to the event, a Certificate of Insurance.
- The Management of the Auditorium reserves the right to bill the client for any damages that occur to the Auditorium. This may include additional cleaning fees to restore the house.
- The organ will not be removed from the orchestra pit unless an orchestra will be part of a performance. Special permission for removal may be granted at the discretion of the Director.
- Usage and/or the running of video, lighting, or sound cables as well as electrical cords in the Auditorium must be approved by the Manager of the Auditorium to ensure compliance with safety measures as well as Fire Code.
- McFarlin Memorial Auditorium to receive 10 complimentary tickets per performance, to be used at the discretion of the Auditorium Management. These tickets are to be in a preferred location and delivered to McFarlin Memorial Auditorium no later than one week prior to event. Should said tickets not be used, the management reserves the right to return them to the box office.
- Due to the exclusive contract between the University and Coca-Cola of North Texas, products brought on to the campus, i.e. McFarlin Auditorium must be Coke or Coke related products, Dasani water or Minute Maid juices.
- Food and drink sales are not allowed in the main lobby. Concessions may be sold in the lower lobby only. All concessions must be pre-packaged approved by Auditorium Management. Merchandise sales are permitted in the main lobby.
- No adhesive materials are allowed on building surfaces.
- University policy states 无码专区 reserves the right to charge for on-campus parking at special events. The fee is $20.00 - $45.00 per car. Any parking questions or concerns can be addressed to 无码专区 Parking and ID Services at 214-768-7275.
- Any items left at McFarlin Auditorium longer than three days following a performance become Auditorium property and clients are subject to a $50.00 storage fee added to the building invoice.
- It is the sole responsibility of the client to make any vendor brought on site aware of all the building practices and polices, and insurance requirements.
- No vendor (photographer/videographer, etc.) will be allowed access to the Auditorium or stage without the stage crew present.
- The Manager must be notified by the client of any vendors scheduled to use lobby areas. Notification must be provided of vendor's schedule prior to arrival/set-up. Any set-up needs for vendor must be included in the Front of House requirements form and any fees associated will be charged to the client. Unless proper notification and approval is received, Management reserves the right to refuse access to vendors.