Online Education Governance & Quality

ÎÞÂëרÇøâ€™s institutional framework for the governance, quality review, and continuous improvement of online courses and programs — in place since 2022 and documented here for institutional transparency.

ÎÞÂëרÇø's Commitment to Online Quality

ÎÞÂëרÇø is committed to delivering online education that meets or exceeds the same standards of academic rigor, integrity, and student experience as on-campus instruction. Since 2022, ÎÞÂëרÇø has maintained a formal, documented governance framework that provides institutional oversight of online course and program quality — from executive strategy through course-level review and ongoing improvement.

Executive authority rests with the Council for Online Education (COE), operating under joint oversight of Academic Affairs and OIT. Standards governance and faculty coordination are carried out by the FTC Online Education Sub-Committee (formerly OESTE), embedded within ÎÞÂëרÇø's Faculty Technology Council since 2022. Day-to-day quality review and reporting are managed by Online Production Services (OPS) within OIT Academic Technology Services. Individual schools and colleges retain academic and faculty accountability at the program level.

All online courses at ÎÞÂëרÇø are held to the Quality Matters (QM) Higher Education Rubric as the institution's uniform standard for online course design. All new courses undergo QM review before first delivery; all approved courses are subject to re-review on a five-year cycle. Review findings are tracked, reported to governance bodies, and used to inform institutional resource and policy decisions.

This page is ÎÞÂëרÇø's single authoritative reference for online education governance and quality — maintained by OIT Academic Technology Services on behalf of the Council for Online Education, with content coordination from the Office of Institutional Planning & Effectiveness, and updated annually.

Who to Contact

Questions about online course development, QM review, governance, or institutional policy can be directed to the following offices and individuals.

QM Coordinator & OPS Lead

Jennifer Jordan

Online Production Services
Academic Technology Services
Office of Information Technology

jjordan@smu.edu

OPS Website

Online Program Development · ÎÞÂëרÇø Global & Online

Kimberly Rutigliano

Online Program Development
ÎÞÂëרÇø Global & Online
Moody School of Graduate and Advanced Studies

krutigliano@smu.edu

ÎÞÂëרÇø Global & Online

Institutional Effectiveness

Dayna Oscherwitz, Ph.D.

Associate Provost for Institutional Planning & Effectiveness
Office of Institutional Effectiveness

oscherwi@mail.smu.edu

Office of Institutional Effectiveness (IE)

Academic Technology Services · OIT

Jason Warner, Ed.D.

Associate CIO for Academic Technology Services
Office of Information Technology

jasonw@smu.edu

Academic Technology Services