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Log into my.����ר�� and find the “Release of Education Records” link. From there, you can grant access to select contacts.

Once a student grants access to a parent, the parent will receive instructions on how to access my.����ר�� with their own credentials.

At ����ר��, a student may choose to release all of their education records, restrict access to specified areas, or specifically deny access to a third party.

Students can add a parent as an authorized payer through  and following these instructions.

Once a student adds an authorized payer, the authorized payer will receive instructions on how to access  using their own credentials.

If you have a past due balance, you’re subject to a late fee of 1.5% per month on the unpaid balance. For example, if you have a balance of $20,000 and you do not pay it by the due date, you are subject to a past-due fee of $300.

Past due fees are non-reversible and non-disputable.

For non-resident alien students, there is a 14% mandatory tax withholding for financial aid that exceeds qualified tuition and fees, as they’re categorized as scholarship/fellowship income by the United States Internal Revenue Code.

For additional information on your U.S. Withholding charge or a 1042-S form, email foreignnationals@smu.edu.

You can generate a Print Term Statement in :

• Once you are in ����ר��pay, navigate to the Account Activity tab
• Select the term and account type to view
• Click Print Term Statement for the account activity of the selected term
• The term statement will open in a new window, choose either to print or save as a PDF

Paying your financial hold is the only way to clear it. You can do so through to automatically clear your hold. Payments made in person clear overnight.

Payments from a 529 plan can now be sent to ����ר�� digitally through Flywire. This enables 529 plans to conveniently and securely disburse funds to eligible education institutions via ACH529 institutions. 

If the plan holder does not see that ����ר�� is an option, then there is no agreement with that plan. Each financial institution has separate rules and regulations that govern how funds may be used and how they are sent to ����ר��. Please contact your provider to determine how and when to request release of funds, as well as what documents you will need to support your request.

Payments must include your name and ����ר�� ID. If not sent electronically, we recommend using courier or express delivery so you can track the item. Please allow up to 10 business days from the date that your provider sends payment for receipt and processing by ����ר��.

Address courier or express deliveries to:

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Student Financial Services
6185 Airline Road
Dallas, TX 75205

You or an authorized payer can enroll in one payment plan per term. Follow the directions below to do so online.

Students:

1. Log into your account
2. Select the “Financials” tab from the left-hand menu
3. Select “����ר��pay” from the drop-down menu
4. Select “Payment Plan”

Add an authorized payer by logging into and following these instructions. Once a student adds an authorized payer, that person will receive instructions on how to access ����ר��pay with their own credentials.

Authorized Payers

1. Log into
2. Click on “Payment Plan”

For technical assistance with your payment plan, contact Nelnet Campus Commerce at 888-470-6014. For additional questions with your payment plan, contact ����ר�� Payment Plan Manager Tiffany Hawkins at thawkins@smu.edu or 214-914-4527.

The general student fee contributes to the University experience. A portion is distributed to the Student Association for its programs. The remainder of the fee is used to help fund other University expenses ranging from operations and maintenance to athletic events and security.

The distance learning fee contributes to students’ remote experience, including the creation and management of distance learning courses, equipment, software and online infrastructure costs.

The ����ר�� Residence Life & Student Housing (RLSH) adds a facility charge when a student’s room needs repairs, cleaning after move-out or furniture removal. If you have specific questions, contact RLSH directly at housing@smu.edu or 214-768-2407.

Refunds can be processed 10 days before classes start if your funds are already in your account. If loans come in after classes begin, you’ll get your refund within 14 days of when the money hits your account.

If you’re on a Payment Plan or have a PLUS loan, refunds go to the bill payer or parent unless the PLUS Loan Release Form is submitted to make it payable to you.

We suggest signing up for direct deposit so you can receive your refund as quickly as possible. Refunds that are sent by paper check take longer to reach you, and if the check is lost in the mail, we require a minimum two-week waiting period before we will issue a replacement check.

Typically, employers want a copy of your invoice. Sometimes, they’ll also want additional information, like your class schedule or the Cost of Attendance. We’ve outlined directions for all of these below.

To access your invoice:

1. Log in to my.����ר�� and select “Students”
2. Select “Financials” from the left-hand menu
3. Select “����ר�� Pay”
4. Select “View Account Details”
5. Select “Statement History”
6. Download the relevant PDF

To access your class schedule:

1. Log in to my.����ר�� and select “Students"
2. Select “Schedule” from the left-hand menu
3. Select the relevant term from the drop-down menu
4. Download the PDF

To access your class details (class name and number of credit hours per course):

1. Go to the and select the relevant catalog and year from the left-hand menu
2. Search the name of your courses with the “Search Catalog” function on the left-hand side
3. Select the relevant course
4. Download the PDF

To access your Cost of Attendance:

1. Go to the Cost of Attendance for undergraduates or graduates
2. Click your school (graduate students only)
3. Copy or screenshot the information

Depending on the timing of the withdrawal, you can get a refund through .

Tuition Refund Insurance can help refund your tuition, fees and housing charges, up to the policy limits, if you are unable to complete the semester due to a covered medical reason such as an illness, accident, or mental health issue.